Sinemis Online Mağaza
Return Policy

Return Policy

All products purchased on the Website may be returned within the following time frame at your own risk. You need to inform us of your

intention to return the product(s) within 14 days after the day on which the product(s) come into your physical possession (or into the

possession of a third party other than the carrier and indicated by you).

In the case of withdrawing your order or returning your product in stated time period, we will reimburse to you all payments received from

you, including the costs of standard delivery and eventual administration fees, without undue delay and in any event not later than 14 days

from the day on which we are informed about your decision to return products.

The costumer is not able to use the withdrawal right on the products below;

1. Prices are changeable according to the fluctuations on the financial market beyond the control of the trader or provider.

2. Have been formed upon the personal requests and needs.

3. Are perishable

4. Are not suitable for the return due to the health and hygiene issues in case of protection tools such as package, stamp, tape have been removed.

5. Compound with any other products after its delivery and not able to be separated by its nature.

6. Products that have been provided on the tangible platform such as books, digital content and computer consumables in case of protection tools such as package, stamp, tape have been removed.

7. Apart from the subscription agreements, agreements on delivery of the periodicals such as newspapers and journals.

8. Have a specific date to be benefited such as the recreation activities, accommodation, good transportation, car leasing, food-drink supply.

9. Spot delivery of the intangible goods to the consumer or services that have been fulfilled on the electronic platform.

10. Have been started the execution with a consent of the consumer before the withdrawal period is expired.